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Frigidaire Water Dispenser Issues: Frigidaire Water Dispenser Not Working

Frigidaire water dispenser not working? The Frigidaire is famous for its kitchen appliances, and a water dispenser tops the list. For instance, a Frigidaire refrigerator with a built-in water dispenser provides chilled water to 17% of Americans daily.  But like any appliance, the Frigidaire dispenser is also prone to issues. 

I recently experienced this firsthand when my fridge’s water dispenser stopped working after only two years. After some quick troubleshooting, I realized the problem was simply a clogged water filter. I performed a DIY replacement, and the dispenser was running smoothly again.

In this comprehensive guide, I’ll focus on the most common issues with Frigidaire refrigerator dispensers, explain their causes, and provide troubleshooting tips to get your dispenser running again. I’ll also share easy DIY repairs and when to call a technician. Keep reading till the end to get answers to some of the frequently asked questions about the Frigidaire water dispenser. 

Frigidaire Water Dispenser Not Working: Summary

If your Frigidaire water dispenser is not working, the cause and solution may be among the following: 

CauseSolution
Control lock accidentally enabled.Press and hold the control lock button for 3 seconds to unlock.
The water line is kinked.Inspect the water line and straighten the kinks gently.
The water supply line is frozen.Use a hairdryer to thaw the frozen line, and set the freezer to 0°F – 10°F
Household water pressure too low (Install water pressure booster pump.
The water inlet valve is electrically defectiveCall a technician to replace the faulty inlet valve.
The old water filter is clogged.Replace filter with new OEM cartridge.
Filter damaged or not fully engaged.Inspect the filter, reinstall it correctly, or replace it if needed.
The door switch is defective.Test switch continuity with a multimeter, go for a DIY replacement or call an electrician if you lack the expertise.
The dispenser paddle switch is broken.Call an electrician
The dispenser actuator arm is broken.Call an electrician
The dispenser control board is faulty.Call an electrician

Now, let’s go into greater detail regarding the problems and solutions for a Frigidaire water dispenser not working. 

  1. Dispenser Controls Locked

You can unintentionally press the control lock button when cleaning the fridge or press nearby buttons on the panel. Children also inadvertently engage the lock, resulting in the Frigidaire water dispenser not working. Thankfully, it’s an easy fix by simply unlocking the controls again.

The Frigidaire control lock turns off all dispenser functions. Check your Frigidaire refrigerator control panel for an illuminated “Control Lock” or padlock-shaped button to determine if the control lock is engaged. The light indicates the controls are locked.

Steps To Turn Off The Control Lock

frigidaire water dispenser
  • Press and hold the Control Lock button for 3 seconds.
  • The light on the padlock icon should turn off, signaling that the lock is now disengaged.
  • After unlocking the controls, the dispenser functions will resume normal operation.
  1. Water Supply Line Issues

The flexible plastic water supply line delivers water from the house supply line to the refrigerator. Problems with the supply line or water inlet valve will not let water reach the dispenser. 

Kinked Water Line

If the tubing gets kinked, bent, or pinched, the water supply is cut off.

Troubleshooting tips: 

  • Pull the refrigerator away from the wall to access and inspect the supply line.
  • Look for any kinks and gently straighten the tubing.
  • Ensure the line behind the fridge is not jammed or pinched.

Frozen Water Line

The supply line may freeze if you keep the refrigerator temperature low. The residual water in the line will freeze and cause a solid blockage. Unplug the water tube from the bottom of the door. Try to blow air through it. If no air passes through, the tube is frozen.

Troubleshooting tips: 

  • Use a hair dryer to heat the supply line and melt any frozen blockage.
  • Keep the freezer temperature between 0°F to 10°F. Lower temperatures may re-freeze the line.

Low Water Pressure

The Frigidaire water inlet valve requires at least 20 PSI of water pressure. If household water pressure drops too low, the valve will not open fully to supply water to the dispenser. You’ll also see the Frigidaire refrigerator water not working if the valve has an electrical issue. 

Troubleshooting tips: 

  • Test your fridge water pressure with a gauge.
  • If pressure is lower than 20 PSI, install a booster pump to increase supply pressure.
  • Ensure the shut-off valves under the sink are fully open.
  • Test the inlet valve with a multimeter to assess any voltage issues. Replace if it is electrically defective.

Water Filter Problems

frigidaire water dispenser not

The water filter sits at the core of the Frigidaire refrigerator dispenser operation. The filter processes all water entering the unit to dispense chilled, filtered water. Any issue with the filter will cut off the water supply to the dispenser. Here are some common water filter problems that can leave a Frigidaire dispenser without water. 

Old Water Filter

You should replace the Frigidaire water filters every six months to maintain proper function. Over time, the filter collects contaminant particles, restricting water flow. An older, clogged filter will not pass enough water to supply chilled water from the dispenser.

Troubleshooting tip:  

Replace the water filter if it is over six months old. Water flow from the dispenser will return to normal with a brand-new filter.

Damaged Or Improperly Installed Filter

A physically damaged, cracked, or improperly installed water filter will hamper the water supply to the dispenser. 

Troubleshooting tips: 

  • Visually inspect your Frigidaire water filter for any cracks or damage. Replace the filter if you find any defects.
  • Remove and reinstall the filter, and firmly press it into the filter housing until it clicks fully into place. An improperly positioned filter can cut off water flow.

Replacing The Water Filter: DIY

frigidaire water dispenser

Follow these steps to replace the water filter: 

  • Turn off the dispenser. Locate the dispenser button on the fridge control panel and press the minus sign to turn it off.
  • Remove the old filter. Open the fridge and find the filter in the top right corner. Twist its front tab clockwise and pull out to remove.
  • Install the new filter. Slide the replacement filter into the open slot and gently turn it counterclockwise until you hear and feel it click into place.
  • Turn the dispenser back on. Press the plus button on the control panel to reactivate the dispenser.

Using A Non-OEM Filter

Frigidaire refrigerators work with their original equipment manufacturer (OEM) water filters. An off-brand, aftermarket filter will result in leaks, restricted water flow, or failure to filter water properly.

Troubleshooting tip:

Always replace your Frigidaire filter with the correct OEM part number mentioned in the owner’s manual. Do not use 3rd party replacement filters.

  1. Door Switch Failure

Frigidaire refrigerators have a door switch that turns off the dispenser when the door is open. This helps prevent accidental water spills and leakage. If the door switch fails, it will cut power to the dispenser even when you close the fridge door firmly.

Troubleshooting tips:

  • Test the door switch with a multimeter. It should show continuity when the door is closed.
  • Replace the switch if it shows no continuity when closed.

Replacing the Door Switch

ii) Unplug the refrigerator power cord.

ii) Remove the screws from the door switch panel and remove the cover.

iii) Remove the four mounting screws holding the door switch.

iv) Take a photo of the old door switch orientation before you remove the switch.

v) Press the retaining tabs to remove the old door switch.

vi) Detach the wire connector from the old switch and discard it.

vii) Attach the wire connector to the new replacement switch.

viii) Install the new switch, ensuring the orientation matches your photo.

ix) Insert and tighten the four mounting screws to secure the new switch.

x) Reattach the door switch cover panel with its screws.

xi) Plug the refrigerator power cord back in and check if the dispenser starts functioning.​​

frigidaire
  1. Dispenser Paddle Switch Defect

Inside the dispenser housing is a small paddle switch that activates when you press the dispenser paddle. This signals the water inlet valve to open and release water. If the paddle switch is broken or defective, you’ll experience your Frigidaire refrigerator water dispenser not working.

Troubleshooting tips

  • Use a multimeter to test the paddle switch for proper continuity.
  • Call an electrician to replace the paddle switch if the switch is defective.
  1. Faulty Dispenser Actuator

The actuator physically presses the dispenser switch when you push the dispenser paddle. A damaged or broken actuator cannot trigger the switch to signal water flow.

Troubleshooting tips:

  • Inspect the actuator arm for any cracks or damage.
  • Test if the actuator moves freely and presses the switch when you push the paddle.
  • Call an electrician to replace the actuator if you observe any damage.
  1. Defective Dispenser Control Board

The dispenser control board is the electrical hub and controls power to the water inlet valve, dispenser lighting, and control panel. If it malfunctions, the entire dispenser unit will not operate.

This isn’t a DIY task. You should call an electrician, and they will check all the control board components. The only solution is to replace the control board with a new one.

Conclusion

This article covered the most common issues resulting in Frigidaire refrigerators not dispensing water. In most cases, a simple DIY solution will help you eliminate the issue by replacing a worn water filter, unclogging a frozen line, unlocking the control panel, or replacing the door switch if you possess the expertise. Consult a qualified appliance repair technician if the problem is electrical switches, valve coils, actuators, or control boards. 

FAQs

  1. How can I troubleshoot a Frigidaire water dispenser that is not working?

Start by checking if the control lock is accidentally enabled and unlock it. Inspect for kinked or frozen water lines. Test water pressure and inlet valve. Replace old water filters. Check the door switch and paddle switch with a multimeter. Assess the dispenser actuator and control board. 

  1. What are the common reasons for a Frigidaire refrigerator’s water not working?

The main reasons for Frigidaire refrigerator’s water not working are the control lock being on, kinked/frozen water line, low water pressure, faulty inlet valve, clogged water filter, defective door or paddle switch, broken dispenser actuator, or faulty control board.

  1. What steps should I take to fix a Frigidaire refrigerator’s water dispenser that is not working?

Troubleshoot by checking the control lock, water lines, water pressure, and inlet valve, replacing the water filter, testing electrical switches with a multimeter, inspecting dispenser actuator operation, and assessing if the control board needs replacement.

  1. Are there any DIY solutions to resolve a Frigidaire refrigerator not dispensing water issue?

Yes, DIY solutions include unlocking control locks, straightening kinked lines, thawing frozen lines, replacing water filters, and replacing door switches if you have the expertise. Contact a technician if any electrical part is faulty.

Author

  • Alanna Greene

    Alanna is an avid traveler who lives in Michigan. In addition to writing for Temperature Master, he also sells crafts on Etsy and takes long walks through the forests near her home.

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